FAQ on RWTHonline

 

General Questions on RWTHOnline

How can I log onto RWTHonline?

You can log onto RWTHonline using your user name (e.g. ab123456) and your password.  If you don't know your username or have forgotten your password, please send an email to the support team: .  

Where can I find RWTH’s online course catalog?

You can find RWTH’s online course catalog on RWTHonline in the Courses application, under the heading All Courses. In this application, you can access RWTH’s entire published course catalog.

You can find more information in the See Course Catalog manual in the RWTHonline Documentation Portal.

Who can I ask for help?

Manuals and information

RWTHonline support addresses

Please send any technical questions to: .

If you are a student, please include your name, student ID number, your username (e.g. ab123456), your course of study, and your query.

If you are an employee, please include your name, organizational body (eg. faculty or department), your available functions on RWTHonline, and your query.

Application, student, and fee management

Exam management

Examination regulations and modules on RWTHonline

Student Advice Center

Faculties and student councils

 

Questions and Answers on RWTH online’s pilot stage

What is a Campus Management System?

A campus management system – CMS for short – is an IT system that supports all the processes in the areas of studying and teaching at universities, for example applications, enrollment, and class and exam management. The software supports all the crucial stages of the Student Life Cycle. Since it encompasses many different functions in a single system and consistently provides all data in one collective database, it is often called an integrated Campus Management System. RWTHonline – the software introduced in Aachen – is one of these integrated campus management systems.

Why does RWTH need a new CMS?

RWTH needs a new campus management system (CMS) because the current IT infrastructure used for organizing studying and teaching has reached its limits and can no longer fulfill the University's requirements. The introduction of RWTHonline ensures innovative and sustainable IT support for all the Student Life Cycle stages.

What aspects of the student life cycle does RWTHonline support?

  • Application and Admissions Management – since December 2017
  • Student und Fees Management – since December 2017
  • Course of Study Management – since July 2018
  • Event and Classroom Management – since July 2018
  • Registration and Deregistration Management for Courses and Exams – since Winter Semester 2018/19
  • Exam Management – since Winter Semester 2018/19

Who was involved in the implementation of RWTHonline?

RWTHonline was launched as part of the PuL Project. The software was implemented via seven sub-projects and four coordination projects, involving the different faculties, the Central University Administration, the IT Center, and the student body. Around 2,500 employees and 45,000 students can now work with the system. In addition, prospective students and applicants also use RWTHonline. 

What are the advantages of introducing RWTHonline?

  • Everyone – students and employees in the faculties, administration, and the IT Center – uses one single system, which facilitates their work together.
  • Employees only require a single log-in to carry out different functions (= a package of authorizations).
  • The new system is web-based – the responsive design is harmoniously displayed on smartphones and tablets.
  • Both a German and an English user interface are available to all.
  • Databases have been simplified and improved – this optimized data quality results in more reliable reports.
  • Redundant data storage is avoided as much as possible – data management is more efficient as there are fewer error sources.
  • Fewer paper-based processes, for example the now online-based application process.

What advantages does the new system have for students?

  • Examiners and students use one common database.
  • Students can see their registration status and transcript of records directly in the system.
  • Schedules for mandatory subjects will be free of clashes.
  • All rooms where classes are held can be found on RWTHonline.
  • Room preferences can be made for every class at RWTH. If space and/or the number of possible participants is limited, the criteria according to which requests are granted are made transparent.
  • As part of the introduction of the new software, all relevant processes have been improved and made more transparent.
  • Users can switch between German and English.
  • The new system is web-based. Its responsive design is harmoniously displayed on smartphones and tablets.
  • The user interface of RWTHonline has a distinctively more modern look and ia better arranged than CAMPUS-Office. Work on optimizing the user service is currently being carried out.

 

Questions and Answers on RWTHonline for Students

What implications does the transition to RWTHonline as of Winter Semester 2018/19 have for me?

RWTHonline is RWTH’s new Campus Management System and has thereby replaced CAMPUS Office. If you are in a higher semester, you can still access CAMPUS Office during an interim period, for example you will be able to view your transcript of records for the previous semesters (up to and including Summer Semester 2018).

In RWTHonline, Curriculum Support (study overview) is the central planning tool for your studies. It covers:

  • your individual academic progress
  • your standard timetable
  • your standard timetable by semester
  • your exam possibilities by semester
  • registration for and de-registration from courses and exams

as well as a number of other functions from CAMPUS Office.

What can I do on RWTHonline?

Use online functions related to the Registrar’s Office, for example:

  • view your certificates (study, academic progress, BAföG, payment)
  • change your address
  • receive the payment information for your re-enrollment
  • find the application for leave

You can find more information on the website of the Registrar’s Office.

Use online functions related to course planning, for example:

  • view RWTH’s published course catalog.
  • register for and de-register from courses.
  • compile your course schedule.
  • add course slots to your own RWTHonline calendar and organize them in relation to your other activities.

Use online functions related to the Central Examination Office, for example:

  • view published exam dates in the Exam dates application.
  • register for and de-register from exams.
  • view your academic record.
  • view your student account statement.

You can find more information on the Central Examination Office’s website.

How do I compile my course schedule on RWTHonline?

You should create your own course schedule using Curriculum Support. It outlines all the courses and exams offered within the framework of your examination regulation(s), as long as these have been published. If you use Curriculum Support to compile your schedule, you can be certain that you are fulfilling the requirements stipulated in your examination regulations.

Use the Study Overview (Curriculum Support) tile on your RWTHonline desktop. Select the NODE (all) In the drop-down menu, then the Semester plan option. You will see an overview of the individual modules for your course of study as well as the courses and exams offered for it. This overview is sorted into subject-specific semesters and organized in a tree diagram.

You can find more information on Curriculum Support in the RWTHonline Documentation Portal.

How do I register for and de-register from courses?

In Curriculum Support you can access the courses you can or must take according to your examination regulation.

On the homepage of Curriculum Support, select Semester plan from the drop-down menu NODES (all). You will see an overview of the modules for your study program sorted into course semesters. The courses you must take are assigned to the individual modules in a tree diagram.

From Curriculum Support, click on the T-symbol (participation in a course) in the Part. column, to directly register for a course. The symbol must be green for this to work.

Please note:

  • Clicking on registration means you are submitting a place request on RWTHonline. Once you have been allocated a fixed place, you are registered on the course. You can view your registration status in the Courses application under “My courses”.
  • Registering for a course does not mean you are registered for the exam. Please make sure you register for the course and exam separately.

It is possible to de-register from a course within the given deadline. Use the My Courses page behind the Courses tile for this.

You can find more information about course participation in the manuals Using Curriculum Support and Registering and De-Registering from Courses in the RWTHonline Documentation Portal.

Can I register for courses that are not part of my course of study?

“Free registration” means you can register for courses that are not part of your course of study, as long as this option is generally available. Lecturers decide whether they would like their courses to be open to free registrations. If they do not allow this, you will get the following message on your registration screen:  “Free registrations are not possible for this course group.”

You can find more information on course participation in the manuals Registering for and De-Registering from Courses und Terms used in RWTHonline on the RWTHonline Documentation Portal.

Can I participate in modules that are not part of my course of study?

You can apply to participate in modules that are not part of your course of study. You can register for such modules where your examination regulations allow a free choice from the University’s courses by submitting an application to the Examination Board via the Central Examination Office.

You will need to get your faculty/department to issue the corresponding certificate to you so you can submit this to the Central Examinations Office. They will then link the module to your Curriculum Support. As soon as this is set up, you can register for this module normally via Curriculum Support.

If an extracurricular module is already set up for registration you can register for this directly via Curriculum Support.

What is the allocation process for fixed places in courses?

In RWTHonline, different allocation processes can be in place for assigning fixed places in courses. The allocation processes depend on the ranking criteria determined when the course was set up. You can see the criteria in the registration form on the Course registration page.

Ranking options can include:

  • A lottery – the higher the number, the higher up you are on the waiting list.
  • Study place allocation: mandatory subject (PF) before a mandatory elective subject (WF), which, in turn, has priority over an elective subject (FF).

You can find more information in the manuals Registering for and De-Registering from Courses and Terms used in RWTHonline on the RWTHonline Documentation Portal.

Will there be modular registration for courses?

When registering for a course on CAMPUS Office, it was possible to register for all course components at once. Courses that also included exercises, tutorials, etc only required one single registration – students were then automatically registered for, and assigned to, the respective exercises, tutorials, etc.

This is also possible on RWTHonline as long as the registration process has been set up in this way. In such cases, you can either register for all the course components shown or none at all.

What is a course with immanent exam character (LVmiP)?

In courses with immanent exam character (LVmiP), the exam is typically held during the regular class time (for example en exercise or seminar).

Note

Please note that if you are registered for a course with immanent exam character on RWTHonline, it does not automatically mean you are registered for the relevant exam. You are required to register for the course and exam separately.

You can find more information in the manuals Registering for and De-Registering from Courses and Registering for Exams on the RWTHonline Documentation Portal.

How do I register for and de-register from exams?

There are several different ways to register for, and de-register from, exams on RWTHonline:

  1. We recommend you register via Curriculum Support – here you can directly access the dates for the exams you are eligible to sit according to your examination regulation.

    On the start page of Curriculum Support, select the NODE "all", then the Semester plan option. You will see a module overview for your course of study, sorted according to the subject-specific semesters.  The exams you are eligible to sit are organized in a tree diagram. Alternatively, you can select the NODE "all", then the Exam date option.

    You can register for an exam in the Part. column via the P symbol (participation in an exam) – the symbol must be green for this to work. Follow the registration form until your exam registration is confirmed.
  2. Alternatively, you can use the Exam registration application to look up the exam dates for your own course of study, filter the data, and register for, or deregister from, an exam.
  3. Finally, you can also use the Exam date application to filter and view all the exam dates published at RWTH. You can register for, or deregister from, an exam here as long as your examination regulation allows this.

Note

  • Please note that registering for a course does not mean you are automatically registered for the relevant exam. You generally have to register for a course and the relevant exam separately.

You can deregister from exams by the respective deadline via RWTHonline. You can deregister via Curriculum Support using the red P symbol or by going to the Exam registration application, then the My exams tab.

You can see your registration status on RWTHonline in the Exam registration application and in Curriculum Support. 

You can find further information in the manuals Registering for Exams and Using Curriculum Support in the RWTHonline Documentation Portal as well as on the website of the Central Examination Office.

Can I re-register for an exam if I have previously de-registered from it?

Yes, as long as the exam registration deadline has not yet passed. You can register for, and de-register from, an exam as much as you like up until the registration deadline.  Any de-registrations within the registration period will not be considered a withdrawal by the system and will not appear on your account.

You can find more information in the manuals Registering for Exams and Using Curriculum Support in the RWTHonline Documentation Portal as well as on the website of the Central Examination Office.

What is a preliminary exam registration?

In some subjects, you must fulfill certain prerequisites to be eligible to sit an exam. You can see which subjects are affected by this in the module catalog of your examination regulation. If you do not fulfill these prerequisites, your examiner cannot admit you to the exam.

In RWTHonline, these mandatory prerequisites are already entered in the system, meaning it can automatically check whether you are eligible to be admitted to the exam. If you submit a preliminary registration, the system will check  whether you fulfill the prerequisites at a later date. If you have fulfilled these prerequisites and the system has confirmed this no later than six days prior to the exam date, the system will automatically register you for the exam. Otherwise, the system will automatically de-register you. Until the fulfillment of your prerequisites has been reviewed, you will have the status “preliminary registration”.

You can view your registration status in the Exam registration application under My exam dates.

You can find further information in the manuals Registering for Exams and Terms used in RWTHonline in the RWTHonline Documentation Portal and on the website of the Central Examination Office.

 

Where can I see my grades?

You can see your grades on RWTHonline in the My performance and Curriculum Support applications.

You can see your account statement in the Certificates (Documents) application.

Note for students in higher semesters

You will still be able to access your transcript of records and account statement in CAMPUS Office for all previous semesters up to and including Summer Semester 2018.
 

Are there any other changes I should know about?

New entries for grades were introduced with the transition to RWTHonline, for example “PAQ”, which means the exam was terminated and a doctor’s note was subsequently submitted. The Central Examination Office will include this comment if you submit a valid medical certificate.

Further grade entries are published on the website of the Central Examination Office under Certificates.

What will CAMPUS Office be used for in the interim?

During the interim period, you will still be able to access CAMPUS Office so that you can see your transcript of records, account statements, and certificates for previous semesters (including Summer Semester 2018).

In addition, the organizational directory, telephone directory, and all courses offered for the previous semesters – up to and including Summer Semester 2018 – will stay on CAMPUS for the time being.